【Japanese, Vietnamese and English】Multilingual contact center operator (Phone, Mail translation)

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Location Tokyo, Minato-ku
Employment Type Dispatch
Term of Employment Full time
Professional Area Customer Support
Languages Japanese (business)
English (business)
Vietnamese (business)
Skills

【Necessary Skills】
+ Japanese Business level
+ Vietnamese Business level
+ English Business level or above
+ Basic PC skills (Excel, Word)
+ Those who can work on weekends and holidays (5 days shift system)
+ Age/Degree not relevant
+ Someone with a bright personality and good communication skills

【Desired Skills】
Interpreting/Translation experience welcome!
Customer support experience welcome!
Desired Personality

【Desired Profile】
Someone with a bright personality and good communication skills
Hours

Shift system from 8:30 to 22:00 hrs
Full-time only
*Subject to change depending on the circumstances

Around 165 hours per month
①8:30～17:30
②9:00～18:00
③13:00～22:00
Days Off

Shift system (8 days or more per 4 weeks)
Salary ¥1,400 ~ 1,400 / hour
Benefits

各種保険完備、ビザサポート可能

Job Description

Multilingual call center operator
【Main Duties】
+ Interpreting between Japanese and foreign nationals
+ Interpreting for Call Center staff working overseas
+ Mail translation, etc.
Mainly translation of emails, interpreting of calls/video calls regarding inquiries about transportation methods, stores, medical facilities, public institutions, etc.
This is mainly an inbound position, but depending on the case, sometimes outbound tasks will be required (surveys, requesting documentation, making sales appointments, etc.)

【Japanese ⇔ Vietnamese・English】
・Phone interpreting（Three-way Interpretation）
・Translation

【Working environment】
This is a quiet and international working environment, where senior staff are always willing to support the junior staff.
We put an emphasis on training, and since the beginning you will only be given cases according to your capabilities.
There is a cafeteria and the break room includes a microwave, fridge and free coffee!
Due to the excellent working conditions, a lot of our staff has been working with us for a long time.