Client support for satellite broadcasting rentals

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Location Kanagawa, Yokohama
Employment Type Dispatch
Term of Employment Full time
Professional Area Customer Support
Languages English (fluent)
Japanese (business)
Skills

Necessary skills
- English fluent level
- Japanese conversational level or above
- Advanced computer skills (Word, Excel)
- At least 5 years office work experience
- Able to work on different shifts, including night shifts

Preferred skills
- Customer service experience
- Knowledge of wireless or broadcasting systems (training will be provided)

Desired Personality

Desired personality
- Good communication skills
- Highly flexible personality and strong sense of responsibility
- Able to work long-term

Working Conditions

Temp/Dispatch (2~6 months renewal)

Hours

Weekdays: 8:30‐16:30/15:30‐22:30/22:00~9:00/9:30‐17:30
Weekends: 8:30‐21:00/20:30~9:00 (3~5 times/week)
Average monthly working hours: 120~155


Days Off

2 days off/week or more

Salary ¥1,900 ~ 2,375 / hour
Compensation

Transportation allowance provided

Benefits

Social insurance
Visa sponsor

Job Tags big enterprise can start asap night shifts available no experience necessary social insurances provided transportation allowance provided urgent hiring visa support available work in shifts

Job Description

Our client is the largest provider of multichannel pay TV broadcasting and satellite communications in the Asia-Pacific region.
As a customer service specialist, you will be responsible for:

– Answering inquiries regarding satellite line operations
– Assisting multiple clients overseas (USA, Korea, India, Taiwan, etc.) by email, chat and telephone
– Security/installation testing

Can start immediately!


IC: KBAK01