Kanagawa, Yokohama, Chuo-ku
|Term of Employment||Temporary / contract|
|Professional Area||Information Technology|
Nice to have
・ Those who are motivated to learn and can learn and understand even for the first time
Dispatch staff (full-time)
Working hours differ between the training period and the help desk operating period.
During training: Saturdays, Sundays, and holidays
|Salary||¥2,100 ~ 2,500 / hour|
During the training period: Basic hourly wage 2,100-2,300 yen (transportation expenses are paid separately, there is an upper limit)
Complete company insurances
|Job Tags||social insurances provided transportation allowance provided visa support available work in shifts|
Communication and confirmation inside and outside the company, focusing on help desk operations using English related to the access control system (entrance / exit management).
Judgment is required according to the situation, and cooperation with each member and related parties is also required.
We are looking for someone who can think on their own, initiate and act while communicating with those around them, instead of just waiting for instructions
・ Users (foreign nationals), primary response to inquiries / failures from within the company, contact with related companies / departments, confirmation of response methods, contact / report to users, etc. (contact with outside parties) depending on the content of the inquiry / failure Is in English, and internal communication is in Japanese.)
・ Creation of report materials regarding the troubles and inquiries (in Japanese)
・ System training is scheduled to start in March 2021, and help desk operation is scheduled from June to mid-September.