|Term of Employment||Full time|
|Professional Area||Information Technology|
Nice to have
・ Those who are motivated to learn and can learn and understand even for the first time
Dispatch staff (full-time)
Working hours differ between the training period and the actual system operation period.
During training: Saturdays, Sundays, and holidays
|Salary||¥2,200 ~ 2,800 / hour|
During the training period: Basic hourly wage 2,200-2,300 yen (transportation expenses are paid separately, there is an upper limit)
Complete company insurances
|Job Tags||full benefits social insurances provided transportation allowance provided visa support available work in shifts|
Inquiries regarding failures and troubles that will occur upon the start of operation for the access control system (entrance / exit management), will be received by the help desk staff. Your task is to relay and confirm how to respond to the troubles and failures related to the company or the supplier to the relevant department or related party (overseas), translate and interpret the answers in English to the engineer or person in charge Japan side, and provide support regarding the response. Autonomous judgment is required according to the situation, and cooperation with each member and related parties is also required.
We are looking for someone who can think on their own, initiate and act while communicating with those around them, instead of just waiting for instructions
・ Internal and external escalation, interpretation / translation (using email, TEAMS, etc.)
・ Interpretation, translation, and communication regarding responses from inside and outside the company
・ Creation of report materials regarding the troubles and inquiries (in Japanese)
・ System and application training is scheduled to start around May 2021, and help desk operation is scheduled from June to mid-September.