Hotel front desk staff using Japanese and English (no night shifts) Tokyo

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Location Tokyo, Tokyo
Employment Type Direct hire
Term of Employment Full time
Professional Area Tourism & Hotel
Languages English (business)
Japanese (business)
Skills

- Experience in customer relations/hospitality industry, preferably in Japan
- Proficient with Microsoft Office tools and data management
- Japanese and English business level or above
- Work experience in Japan (including part time experience during studies)
- Customer service or related experience dealing with directly with customers (including part time experience during studies)

【Desired skills】
- Work experience in the hospitality industry
- Interest in traveling and the travel industry
Desired Personality

【Desired profile】
- Someone that is enthusiastic about starting something from scratch
- Someone who likes to interact with others
- Someone who is able to work well in a team
- Someone who is a good listener
Trial Period 6ヶ月
Working Conditions


Bonus: 2 times per year
Rent support, transportation fee
Hours

Shift system, including weekends
7：00～16：00 ／9：00～18：00／13：00～22：00 　*No night shifts
Days Off

2 days off per week, 117 annual holidays
Salary ¥240,000 / month
Compensation

Rent support (conditions apply), transportation fee and overtime are paid separately
Benefits

雇用保険、労災保険、健康保険、厚生年金、残業手当、定期健康診断、出産休業・育児休業制度
Hiring Process 書類選考⇒１次面接⇒英語スピーキングテスト⇒2次面接（役員）⇒内定
Job Tags work in shifts social insurances provided

Job Description

The apartment-style rooms offer the perfect combination of traditional Japanese atmosphere and modern, functional equipment as well as spacious rooms to accommodate large numbers of guests.
We are looking for someone who can make our customers feel comfortable during their short-term or long-term stay in Tokyo.

The hotels are located in the heart of Tokyo (Ueno, Shinjuku, Akasaka, Ginza)

■ As a receptionist, your main responsibilities would be:

– Welcoming guests
– Check-in/check-out procedures
– Managing reservation and customer data
– Provide information and guidance regarding rooms, surrounding area, etc.
–Handling complaints, etc.

Depending on your experience and skills, you may have the chance to be promoted to hotel manager quickly!