Hotel Front Staff (Night shifts about 5 times a month only)　Sapporo

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Location Hokkaido, Sapporo
Employment Type Direct hire
Term of Employment Full time
Professional Area Tourism & Hotel
Languages Japanese (business)
English (business)
Skills

【Necessary skills】
+ Business level Japanese (N1)
+ Business level English
+ Japanese business manners (Experience working in Japan)
+ Experience in customer service, customer support, etc, experience in public relations is desirable
【Desired skills】
＋Experience in the hotel industry
+ Someone who speaks a language other than Japanese and English
Desired Personality

【Desired Profile】
＋Someone that likes interacting with many people with a spirit of hospitality
+ Someone that has experience working in a team
+ Someone who is good at footwork
+ Someone who would like to use their language skill/learn new languages
+ Someone who can work independently
* Even for those without hotel experience, training will be held, so we welcome those who are interested in a new challenge!
Trial Period 4か月　※試用期間中の待遇の変更はありません。
Working Conditions

屋内禁煙（屋内喫煙可能場所あり）※施設により異なる
Hours

24時間シフト制（実働8時間、休憩1時間）
シフト例：7：00～16：00、14：00～23：00、22:00~7:00
（ホテル・状況により異なります。）
【夜勤】業務の習熟度を考慮し設定。スタッフにもよりますが、最多で月に4日間の夜勤があります。深夜時間帯は法定通りの割増賃金を支給します。
夜勤の割合（多くやりたいなど）は応相談ですが、夜勤が全くできない方のご応募はご遠慮ください。
Days Off

年間休日：115日　
有給休暇：入社日より10日間付与（入社月によって変動有）
Salary ¥221,000 ~ 361,000 / month
Compensation

想定年収は340万円～500万円（別途住宅手当あり）
賞与：有（年2回、※会社の業績により支給）
昇給：有（年2回、※個人の評価、能力による）

残業代は別途全額実費支給
Benefits

・前払い退職金制度
・ランゲージインセンティブ（語学手当）あり
・住宅手当あり
・慶弔休暇制度、裁判員休暇制度
・制服貸与
Hiring Process 書類選考→適性検査（SPI）→1次面接→最終面接→内定

Job Description

Creating the type of hotel where customers can enjoy their time and spend their time comfortably by taking care of all aspects of the hotel.

Focusing on front operations, you will learn about customer service and be involved in hotel operations in a multi-tasking manner, including administrative tasks, event planning and proposal, and staff training and guidance.

We are looking for a team member that, while engaging in everyday work, can propose his ideas of how to create a unique hotel that can bring joy to its guests.

【Main tasks】
+ Reception work, information, etc., customer service as front staff
+ Event planning and proposal
+ Responding to online comments, etc.
+ Checking equipment inventory, making orders
+ Data entry in various systems
+ Staff training, guidance, etc.

【The true charm of this Job】
・Being able to experience customer satisfaction through good service
・The precious experience of serving a variety of customers from around the world
・Getting to see the whole picture of how the hotel is managed by engaging in multiple different tasks