(Jpn&Eng) Hotel Front Desk Staff Osaka/Kyoto (no night shifts)

Share with your network - maybe you know the right candidate?
Location Osaka, Osaka prefecture, Kyoto
Employment Type Direct hire
Term of Employment Full time
Professional Area Tourism & Hotel
Languages English (business)
Japanese (business)
Skills

-Business intermediate level Japanese or above (Able to serve guests in Japanese on their own, and respond to email inquiries in Japanese)
- Business advanced level English or above (Able to serve guests in English)
- Proficient with Microsoft Office tools and data management
- Work experience in Japan (including part time experience during studies)
- Customer service or related experience dealing with directly with customers (including part time experience during studies)

【Desired skills】
- Work experience in the hospitality or customer service industry
- Interest in traveling and the travel industry
-Work experience using computers (Word, Excel, PPT, etc)
Desired Personality

【Desired profile】
-People who like to interact with others
-Those who want to provide a service/experience that will make guests want to stay at this hotel again
-Those who have a desire to lead MIMARU's apartment hotels as a possible next generation of hotel managers, aiming for career growth in the future
-Those who have a desire and enthusiasm to create things from scratch and to proactively make improvement suggestions
-Able to work in a cooperative manner
-Able to listen to others
-A sense of responsibility
Trial Period 6 months trial period
Working Conditions

※入社日は毎月1日と15日予定

残業代：別途支給
賞与：年2回
年２回の評価で認められれば昇給のチャンスあり。
家賃補助：本人名義の賃貸借契約書必須等の条件あり、上限2万円まで
　　　　　※入社後、規定確認の上、申請制
通勤手当別途支給　月額上限4万円
Hours

Shift system including weekends and holidays
Morning shift: 7:00～16：00 ／ Middle shift: 9：00～18：00／Late shift: 13：00～22：00 　
5 days/week (1hour break, 8hrs actual working time)

*No night shifts
*It is necessary to be able to start working at 7:00am so please make sure that your location allows this considering the location of all branches within the Kansai area.

Overtime: Depending on the season and situation there may be overtime. Estimated to be 10 hours per month
Days Off

週休2日　年間休日　117日 　その他　年間６日間付与（※117日以外で付与されます）
Salary ¥3,360,000 / year
Compensation

スタート時の理論年収：336万円からのスタート
24万円（基本給21万円＋シフト手当3万円）からのスタート


残業代：別途支給
Benefits

雇用保険、労災保険、健康保険、厚生年金など
Hiring Process 書類選考⇒１次面接⇒英語スピーキングテスト⇒2次面接（役員）⇒内定
Job Tags work in shifts social insurances provided

Job Description

■ As a receptionist, you would be mainly responsible for:

– Welcoming guests
– Check-in/check-out procedures
– Managing reservation and customers data
– Provide information and guidance regarding rooms, surrounding area, etc.

Depending on your experience and skills, you may have the chance to be promoted to hotel manager.

[Schedule example]

7:00~ Early shift starts – Writing of cleaning report
9:00～ Middle shift starts
～11:00 Check-out, providing sightseeing information (transportation・taxi reservation, etc.)
13:00- Late shift starts – Front team meeting (confirm current status)
　　　　　Inspection (confirmation that cleaning has been finished by the cleaning staff),
Preparation for check-ins (room assignment, card key creation, etc)
15:00- Check-in, provide tourist related information, etc.
16:00 Early shift ends
18:00 Middle shift ends
22:00 End of the late shift and closing of the register
*There are also early check-ins and late check-outs