【Portuguese and Japanese】Call center operator 1400yen/hr

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Location Tokyo, Minato-ku
Employment Type Dispatch
Term of Employment Full time
Professional Area Customer Support
Languages Japanese (business)
Portuguese (Portugal) (business)
Skills

【Necessary Skills】
+ Business level Japanese (Speaking, Listening, Reading and Writing are all necessary)
+ Business level Portuguese
+ Basic PC skills (Excel, Word)
+ Those who can work on weekends and holidays (5 days shift system)
+ Those with good communication skills and a cheerful personality

【Welcomed】
+ Customer service experience welcomed
+ Interpreting/Translation experience welcomed
Hours

Shift system (24hrs call center)
8hrs per shift

Around 165 hours per month
①8:30～17:30
②10:00～19:00
③12:00～21:00
④21:00～8:30(next day)(there is a late-night premium allowance)
*Regarding night shifts, for dispatch staff they are a very rare occurrence
Days Off

月8日以上
Salary ¥1,400 / hour
Benefits

各種保険完備、交通費支給、ビザサポート可能

Job Description

【Main Duties】
+ Interpreting between Japanese and foreign nationals
+ Interpreting for Call Center staff working overseas
+ Mail translation, etc.
Mainly translation of emails, interpreting of calls/video calls regarding inquiries about transportation methods, stores, medical facilities, public institutions, etc.

This is mainly an inbound position, but depending on the case, sometimes outbound tasks will be required (surveys, requesting documentation, making sales appointments, etc.)

【Japanese⇔Portuguese】
+Phone interpreting (Three-way interpretation)
+Translation

【Working environment】
This is a quiet and international working environment, where senior staff are always willing to support the junior staff.
We put an emphasis on training, and since the beginning you will only be given cases according to your capabilities.
There is a cafeteria and the break room includes a microwave, fridge and free coffee!
Due to the excellent working conditions, a lot of our staff has been working with us for a long time.