【Portuguese and Japanese】Call center operator 1,400yen/hr

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Location Tokyo, Minato-ku
Employment Type Dispatch
Term of Employment Full time
Professional Area Customer Support
Languages Japanese (business)
Portuguese (Portugal) (business)
Skills

【Necessary Skills】
+ Business level Japanese
+ Business level Portuguese or above
+ Basic PC skills (Excel, Word)
+ Those who can work on weekends and holidays (5 days shift system)
+ Age is not relevant

【Desired Skills】

+ Business level Spanish
+Customer service, translation/interpreting experience is welcome
Desired Personality

Those with a bright personality that have good communication skills
Working Conditions

派遣社員（初回2か月契約、以降３ヶ月毎の更新）　
【服装】オフィスカジュアル
Hours

3 Shifts system (60 minutes break)
①8:30～17:30
②12:00～21:00
③21:00～8:30 of the next day (There is a late night premium allowance)
*There are night shifts (You will not be assigned night shifts right away, there will be training first until you are able to handle night shifts on your own)
*Subject to change depending on the circumstances
Days Off

月8日以上
Salary ¥1,400 / hour
Compensation

交通費別途支給
Benefits

各種保険完備

Job Description

Multilingual call center operator
【Main Duties】
+ Interpreting between Japanese and foreign nationals
+ Interpreting for Call Center staff working overseas
+ Mail translation, etc.
Mainly translation of emails, interpreting of calls/video calls regarding inquiries about transportation methods, stores, medical facilities, public institutions, etc.

This is mainly an inbound position, but depending on the case, sometimes outbound tasks will be required (surveys, requesting documentation, making sales appointments, etc.)

【Japanese ⇔Portuguese】
+ Interpreting over the phone (three way interpreting)
+ Translation

※Business level Spanish is not required, but it is a plus!

【Working environment】
This is a quiet and international working environment, where senior staff are always willing to support the junior staff.
We put an emphasis on training, and since the beginning you will only be given cases according to your capabilities.
There is a cafeteria and the break room includes a microwave, fridge and free coffee!
Due to the excellent working conditions, a lot of our staff has been working with us for a long time.