Online Travel Agent English-Japanese Customer Support Staff

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Location Tokyo, Minato-ku
Employment Type Dispatch
Term of Employment Full time
Professional Area Customer Support
Languages Japanese (fluent)
English (conversational)
Skills

Required skills:

- Japanese level: fluent or above
- English level: conversational or above
- Experience in customer service, call center, etc.
- Basic computer skills


Preferred skills:

- Interest in travel
- Knowledge of Japanese geography
- Communication skills
Desired Personality

Personality:

- Ability to work in a fast-paced work environment
- Active team work skills
- Careful attention to details
Working Conditions

週５日（土日含むシフト制）　※勤務希望曜日相談可、週3日～でも相談可
Hours

7：00～16：00　実働８時間【休憩60分】　※7：00～12：00までの短時間でも相談可
Days Off

週休２日　
Salary ¥1,400 ~ 1,600 / hour
Compensation

経験・スキルに応じて考慮　　+交通費一日500円支給
Benefits

各種保険完備
Job Tags students welcome work in shifts full benefits

Job Description

Customer support position for arranging domestic /  international flights, shinkansen reservations, etc.   

You will have the chance to work for an important online travel agency which is rapidly growing.  

Tasks description:

– Respond to inquiries / provide information to customers abroad / within Japan
– Telephone support (mainly incoming calls: 80% in Japanese, 20% in English)
– Email support
– Data input / reservations arrangement related tasks etc.


・Work & life balance guaranteed
・Currently hiring staff from different countries
・Not really busy (except from the high season)
・People who wants to experience the travel industry are mostly welcome.