【THAI・JP・EN】Guidance Staff @Tourist Information Center

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Location Tokyo, Taito
Employment Type Dispatch
Term of Employment Full time
Professional Area Tourism & Hotel
Languages Japanese (business)
English (business)
Thai (business)
Skills

【Required Experience/Skills】
・Intermediate business level Japanese or above
(Can to handle Japanese customers)
・Business level Thai or above
・Business level English or above
(Those who speak Thai in addition to English and Japanese will be given preference)
・Basic PC Skills
・Experience in the service industry, such as at a hotel, retail, etc.
・High communication skills


【Desired Skills】
・Those who have experience in tourist information, customer support, etc. are welcome.
Desired Personality

・A welcoming smile
・Those who are able to act flexibly according to the situation
・Those who are capable of having good and constant communication within the company (reporting, contacting and consulting)
・Those who like to make customers smile
・Those who have a hospitality mindset
Hours

【駅構内勤務】
①07：10～16：10
②12：10～21：10
③12：30～21：30
【インフォメーションカウンター勤務】
①07:00～16:00
②10:40～19:40
Days Off

シフト制（週休2日制）
月に4日間の希望休日をお伺いします。状況によりすべての希望休日をお受けできない事もあります。
Salary ¥1,400 ~ 1,600 / hour
Benefits

各種保険完備、交通費別途支給

Job Description

Would you like to use your hospitality skills at the Tourist Information Center?

At the Tourist Information Center and the station’s ticket gates, you will be responsible for concierge duties to make our customers’ journeys more comfortable and enjoyable.

Job Responsibilities:

Support customers with multilingual assistance: Provide guidance and tourist information to all customers, both Japanese and international, within the station premises.

Smart ticket support: Assist and sell limited express tickets at the information counter, supporting customers with their travel planning.

Enhance the station atmosphere with multilingual announcements: Deliver station announcements in English and Chinese based on provided manuals, welcoming our international guests.

Ensure a smooth ride on limited express trains: Verify and check limited express tickets at the train doors to ensure a seamless boarding experience for passengers.

Additionally, you will be entrusted with other essential duties as a station concierge.

Make each customer’s important moments even more special with your smile and service. Join us in creating a warm and welcoming atmosphere at Asakusa Station!