【Nepali, Japanese and English】Call Center operator

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Location Tokyo, Minato-ku
Employment Type Dispatch
Term of Employment Full time
Professional Area Customer Support
Languages Nepali (fluent)
Japanese (business)
English (business)
Skills

【Necessary Skills】
+ Those who can work on weekends and holidays (5 days shift system)
+ Basic PC skills (Excel, Word)
+ Fluent in Japanese, Nepali, and English
+ Those who can speak Japanese at a business level
* Shifts from 22:00 to 5:00am (next day) are only available to those who are over 18 years old

【Desired Skills】
+ Customer service experience welcomed.
+ Interpreting/Translation experience welcomed
Hours

Shift system from 8:30 to 8:30 of following day (24 hours system)

*There are night shifts *Subject to change depending on the circumstances
*Work hours are around 165 hours per month
*Work from 22:00 to 5:00 of the following day is restricted to those over 18 years of age

①8:30～17:30
②12:00～21:00
③21:00～8:30 of the next day (There is a late night premium allowance)
Days Off

月8日以上
Salary ¥1,400 ~ 1,400 / hour
Benefits

各種保険完備、ビザサポート可能

Job Description

Multilingual call center operator
【Main Duties】
+ Interpreting between Japanese and foreign nationals
+ Interpreting for Call Center staff working overseas
+ Mail translation, etc.
Mainly translation of emails, interpreting of calls/video calls regarding inquiries about transportation methods, stores, medical facilities, public institutions, etc.

This is mainly an inbound position, but depending on the case, sometimes outbound tasks will be required (surveys, requesting documentation, making sales appointments, etc.)