【Portuguese】Customer Support Phone Interpretation

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Location Tokyo, Minato-ku
Employment Type Dispatch
Term of Employment Full time
Professional Area Customer Support
Languages Japanese (business)
Portuguese (Portugal) (business)
Skills

【Necessary Skills】
+ Business level Japanese (Speaking, Listening, Reading and Writing are all necessary)
+ Business level Portuguese
+ Basic PC skills (Excel, Word)
+ Those who can work on weekends and holidays (5 days shift system)
Desired Personality

Those with good communication skills and a cheerful personality
Working Conditions

交通費別途支給 ※上限 25,000円
駅から近い
服装自由
ビザサポート可能
Hours

Shift system (24hrs call center)
8hrs per shift

Around 165 hours per month
①8:30～17:30
②10:00～19:00
③12:00～21:00
④21:00～8:30(next day)(there is a late-night premium allowance)
*Regarding night shifts, for dispatch staff they are a very rare occurrence
Days Off

月8日以上
Salary ¥1,400 / hour
Benefits

各種保険完備

Job Description

【Main Duties】
+ Interpreting between Japanese and foreign nationals
+ Interpreting for Call Center staff working overseas
+ Mail translation, etc.
Mainly translation of emails, interpreting of calls/video calls regarding inquiries about transportation methods, stores, medical facilities, public institutions, etc.

Other tasks may be assigned when the number of calls decreases, such as outbound tasks (surveys, requesting documentation, making sales appointments, etc.), creation and translation of mails, documents, and reports.

【Japanese⇔Portuguese】
+Phone interpreting (Three-way interpretation)
+Translation